Help Center / Buying and using party tickets
Ticket refunds depend on the event, and FunConnect's Terms make refunds for a cancelled or changed party the host's responsibility. There's no self-service refund or cancel button. Contact the host first; if you can't reach them or need help, email support@funconnect.app with the party name and the email you paid with.
The money goes back to the card or account you paid with through Flutterwave, and the ticket is cancelled, so it no longer works at the gate.
You can't change the email yourself. Email support@funconnect.app with the party name, your name, the time you paid and the correct email.
Last updated 2026-10-21
FunConnect · support@funconnect.app