Help Center / Payments, escrow, cancellations and disputes

How do I add money to my FunConnect wallet to pay for a booking?

Go to Settings → Payments & receipts and tap "Add money" (or "Add Funds" in your bookings' wallet tab). Choose an amount (minimum ₦10,000), check the breakdown, then tap "Continue to payment" and pay by card, bank transfer or USSD through Flutterwave. A 5% top-up charge is added and shown before you pay.

Step by step

1. Open Settings → Payments & receipts → "Add money".
2. Pick a quick amount or type one in "Or enter an amount" (minimum ₦10,000).
3. Check "Wallet credit", "Top-up charge (5%)" and "Total charged".
4. Tap "Continue to payment" and pay with Flutterwave.

What the wallet is for

Your wallet pays for bookings. When you send an offer the amount is reserved; it moves into escrow when the specialist accepts, and comes back to your wallet if they decline or you withdraw the offer.

Getting wallet money back

There's no button to send wallet top-ups back to your bank. Money from a refunded or cancelled booking returns to your wallet so you can use it for another booking. If you need help with unused wallet money, email support@funconnect.app.

This page also answers

• How do I fund my wallet on FunConnect?
• Why do I need a wallet to book a specialist?
• What is the 5% top-up charge?
• What is the minimum wallet top-up?
• Can I withdraw money from my host wallet?

Related questions

• How do I book a DJ, MC or other event vendor on FunConnect?
• How does FunConnect escrow work, and when does the specialist get paid?

Last updated 2026-10-21

FunConnect · support@funconnect.app